In case of a pipeline emergency, from a safe location, immediately call 911 or your local emergency response number and the PennTex 24-hour emergency number below:
PennTex North Louisiana Emergency Contact: (877) 222-0509
Recognizing a Pipeline Leak
Any pipeline leak can be potentially dangerous, so it is important that the public recognize the signs of a pipeline leak which may include:
- Sight: Continuous bubbling or blowing water in wet or flooded areas, vaporous fogs or blowing dirt around a pipeline area or hole in the ground, dead or discolored plants in an otherwise healthy area of vegetation or frozen ground in warm weather are all signs of a pipeline leak. Natural gas is colorless, but vapor and "ground frosting" may be visible at high pressures.
- Sound: An unusual noise coming from a pipeline ranging from a quiet blowing or hissing to a loud roar.
- Smell: An unusual smell or gaseous odor will sometimes accompany pipeline leaks. Natural gas is colorless, tasteless and odorless unless commercial odorants or Mercaptan is added. Gas transmission/gas gathering pipelines are odorless, but may contain a hydrocarbon smell.
Responding to a Pipeline Leak
What to do in the event a leak were to occur:
- Turn off all equipment and eliminate any ignition sources without risking injury.
- Leave the area by foot immediately. Try to direct any other bystanders to leave the area. Attempt to stay upwind.
- Move to a safe location, and immediately notify PennTex and 911 or your local emergency response number.
- Evacuate everyone from the area and prevent others from entering.
What not to do in the event a leak were to occur:
Act immediately if you suspect a leak...
- DO NOT cause any open flame or other potential source of ignition such as an electrical switch, vehicle ignition, light a match, etc. Do not start up or shut down motor vehicles or electrical equipment. Do not ring doorbells to notify others of the leak. Knock with your hand to avoid potential sparks from electric doorbells.
- DO NOT come into direct contact with any escaping vapors or natural gas.
- DO NOT drive into a leak or vapor cloud while leaving the area.
- DO NOT attempt to operate any pipeline valves. You may inadvertently route more product to the leak or cause a secondary incident.
- DO NOT attempt to extinguish a pipeline fire. Wait for local firemen and other professionals trained to deal with such emergencies.